Michele B

Review of Executive Lease S.A. / Nationa...

We have booked a rental car, with which we also wa...

We have booked a rental car, with which we also wanted to drive over the border to Bulgaria and Macedonia. Enterprise was the only car rental company that allowed this. In advance, we were promised that this is possible and nothing special was pointed out. We had multiple contact with Enterprise in advance by email, it was confirmed, the border crossings were possible, it was called the prices for the green card, the insurance modalities clarified etc. We had booked with fully comprehensive insurance without deductible. Only on location we learned that we will have NO insurance coverage outside Greece. It would have been very important for us to know this before.
Otherwise, everything went smoothly, the airport shuttle worked fine, the staff were very nice, the car clean and everything went well otherwise. But we would have liked to know that with the insurance protection.