It's a new plan on the East Coast of Florida, so I...

It's a new plan on the East Coast of Florida, so I'm giving them a little slack.
However, there is no excuse for their OTC program's shoddy, over-priced and poor selection and no name brand selection and lack of details about all the products.
As someone else pointed-out, the products they do offer are at least twice the price of retail.
On my recent order, I ordered a roll of surgical tape. At the bottom of the box I found it, just as this photo shows, a roll of tape, uncovered, no packaging and dirty.
I hope this is an oversight and Ultimate works to improve their OTC Program.