Charleston Performance

Review of Arrowhead Insurance Agency, In...

Salesman stopped by and called weekly, but once th...

Salesman stopped by and called weekly, but once that check is handed over the service goes out the window. We asked for a follow up and modification to the policy, but never happened. Matter of fact, we never saw the agent again or even heard from him. Then, we never received out bills or had our payment auto-drafted as asked MULTIPLE times. So, now we find out we have a policy that has been dropped for months WITHOUT being contacted. Not even once. There was no answer as to why our payment was never pulled, no answer as to why we were not contacted, and no answer to why we were not notified that we were dropped. LUCKILY we never cancelled out liberty mutual policy and were double insured the whole time. I would suggest liberty mutual for anything insurance related.