A shame. I made an order online. I was supposed to...

A shame. I made an order online. I was supposed to get to 22.47, at 23.15 I call them and they tell me that the delivery man was wrong ... a story. They were not ashamed to call me to say that they would NEVER receive the pizzas and that they should think of something else for dinner. What do they want the customer's phone number for if they don't call if there's a problem? I hope they have returned my money.
I feel cheated.