Recently purchased a vehicle from Peters and the w...

Recently purchased a vehicle from Peters and the whole experience went well. Felt no pressure and everyone was friendly. No problems with my car either. Unfortunately I was overcharged by the dealer $500. I was told I would receive my money back shortly and if not to call back.
2 weeks later I call back and I m told it was processed late. Give it another week now I m told they gave my money to another customer with the same last name and
I will receive my money that they owe me once they get their money back from the other customer. A little disappointed not gonna lie.