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Joel Gasso Review of Hilton Moorea Lagoon Resort & ...
Hello
Hello
We had booked well in advance 4 nights in May 2017 at this hotel. But a firefighters strike blocked us on the island of Huahine. We were unable to reach Moorea. The problem is that Hilton takes the entire stay on booking. Since we could not go there we asked at least one commercial gesture, indeed we did not cost them anything, we were not present. To our dismay, nothing, just a letter saying it was not their fault! we thought, naively, that this chain could afford to make a move - we can not comment on the hotel, but we can say that commercially it's ZERO! Joel and Martine
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