I received a letter months after my lease ended in...

I received a letter months after my lease ended informing me that I would not receive my deposit due to issues with the condition of the property. I noted that the prorated amount for our final rent payment was incorrectly billed as the full amount. I had previous correspondence with the company confirming that we would pay a prorated amount for our final month. I filed a research request and the company found that they had misinformed us initially about the final payment. I spoke with David Porterfield about this matter and he informed me that the company would not honor the agreement to pay a prorated amount because it was not in the contract. This was not the first time the company had made mistakes on the lease statement in their favor. The conduct of some employees was at best unprofessional and at worst dishonest. Do not trust this company. At the very least find a company that is upfront and honest with you about correcting their mistakes and one that strives to build a trusting relationship between themselves and their customers.