John Moore showed up on time and the tech was prof...

John Moore showed up on time and the tech was professional. The tech evaluated the problem and offered several options. I went with the option to replace my hot water heater and an appointment was set for first thing the following morning. So far I m very pleased!

**Update**
The installers for my water heater arrived at 0930 on an 8-10 window and got right to work. Justin was the plumber in charge and after about 2 hours he informed me that the shop had loaded the wrong water heater on the truck and they were waiting on the correct one to arrive. Long story short, they got the correct water heater installed, cleaned up their mess (which was minimal) and was ready to leave. My only complaint would be that they did not offer to show me the install. I checked on the work that was done and signed off on the paperwork. Everyone that I dealt with in this company was courteous, polite and professional. They were a little pricey in my opinion, but you get what you pay for. I would recommend John Moore.