If I could give them a number lower than zero I wo...

If I could give them a number lower than zero I would! What joke! Over $700 a year for what? To be lied to over and over again! They give a time frame and don't show up! They take two weeks to show up and then another two plus weeks to get a part and then they change the dates they going to show up! Then they lie about when the tech is supposed to be there! So, when the tech shows up 4 hours later then they said he would, he has the wrong parts that aren't even on the work order! Then they give us a song and dance about hiw no one in a supervisory position on the weekend has any authority to make any command decisions or the authority to make things right! Truly pathetic! Oh and their own techs say that they have a new computer system that doesn't even allow them to know which job is next so they can't plan their day! On one call the tech was 15 miles away, only to be sent seventy five miles past us for three other calls, to finally show up around 7:30 pm to tell us he can't do anything and has to order the parts!