During the Memorial Day weekend I found myself nee...

During the Memorial Day weekend I found myself needing to send my family member to the hospital. Puckett has taken him before and provided great care. On this day a young lady by the name of Charllote came in with the team. Very authoritative and disrespectful! I made a comment and she looked at me as well as her team members and rolled her eyes. I explained to her that this is my home and to be respectful of it! Well the foolery continued. While they were securing him on the stretcher. She picked up a folder with my uncle name written on it and placed it on the stretcher as if to carry it with them. I then asked her not to remove anything from my home and to replace the folder. I then asked her to step outside of my home. At this time I was fuming! Her co-workers tried to explain on her behalf and finally realized that I was not listening so they stopped. The remaining crew and Firefighters are the only reason I am scoring this company on this trip with the rating I have, otherwise it would be 1 star! The remaining crew recovered and restored good customer service.