My husband and I went on on Saturday, May 4th to p...

My husband and I went on on Saturday, May 4th to purchase a 2007 Honda Element. We were paired with Travis who was fantastic! We told him our goals for this soon-to-be camp mobile and he was as excited as we were! We traded in our 2012 Ford F-150, we had been low-balled by other dealerships and walked out. Travis and his team gave us exactly what we were looking for. Whilst purchasing our camp mobile we got a text from a friend to go camping that evening. We told Travis that we were going to exceed our 250 miles warranty today and understood the terms.We were in and out in 3 hours!

While on the road to go camping the check engine light came on (about 20 miles down the road). We immediately contacted Travis (who was very busy) and explained what was going on. He asked to call us back when he slowed down. It was less than 5 minutes when he called back. He gave us the number to Trent, in service and said that we will figure everything out together. I did explain we were serious about the 250 mile warranty expiring that weekend. Travis assured us that we will be ok. I contacted Trent on Monday morning and he got us in on Thursday morning. As we were driving to the dealership to drop it off, the gas light came on. We didn't have time to stop (before work kinda thing). Trent called my husband later that evening and told him that the sensor was on back order and it would be Tuesday or Wednesday of the next week. No problem. Trent called us around noon on Monday and let us know our car was ready. We picked it up around 6:00 pm and the entire bill was covered by the dealership along with a 3/4 tank of gas!

I have never been treated so well at a dealership and I cannot recommend Travis and Trent enough. They were so wonderful and really went above and beyond for their customers. We will be bringing our little camp mobile to you guys from here on out! Thank you!!