Lort Smith and their staff are a disgrace.

Lort Smith and their staff are a disgrace.

Not only are their staff and vets heartless, greedy and lacking in empathy, they will also charge you an arm and a leg for basic care. You also have to PAY to set up a payment plan. They just want your money and don't care about your animal whatsoever. I was quoted $2000 for a simple tip of tail amputation. Ridiculous. Do yourself a favor and go to Southern Animal Health, Cheltenham. They quoted me $450 for the entire procedure. They were SO much cheaper and you can tell that they truly care for the animals.