I lost my tickets and walked into the box office o...

I lost my tickets and walked into the box office on Exhibition street. Christan who helped me out was very very lovely. She calmed me down with a big welcoming smile and asked for the details she needed. Christan worked on my request straight away and within a few minutes, my tickets were re-printed and i was able to go to the event again! The whole time, Christan was very attentive, helpful and very kind. She not only did her job great, solved my problem straight away, but she also made me felt welcomed, supported and well looked after.
I understand everyone's frustration with their hotline, I waited for over 40 minutes on the phone trying to talk to someone. But Christan who works at the exhibition st Box office was fantastic! Therefore I'm happy to give them a great review.