I stayed at the Sofitel Hyatt last week, and had s...

I stayed at the Sofitel Hyatt last week, and had stayed there before. The main reason was that I had a flight the next day and didn't want to be rushed in the morning.

But what made this time so great is that I spent a lot of time in the Club Millesime. I was at the hotel alone, and getting lonely hanging out in my room. But in the Club, there were people chatting, and I could work on my laptop, read the newspapers, and chat with the other people. This made it a completely different experience! I also used it for dinner and breakfast. (Note: they don't actually serve dinner, but they do provide hors d'oeuvres, which are sufficient unless you are really hungry, and are quite good; they also provide wine and spirits.) The Club Millesime made my otherwise solitary day (arriving at the airport at noon the day before my flight) quite enjoyable. The next morning I got there a bit before they opened at 6:15 AM, and discovered Eva (the staff person in charge that morning). Eva is a delight - friendly, intelligent, available for an interesting chat or will leave you alone if you have something to do. We talked for quite a long time while I had several cups of coffee! After my morning exercise, I came back for breakfast, and said goodbye to Eva. I hope the next time I'm at the hotel, Eva will still be there.

In general, the hotel staff are friendly and helpful, and it's as convenient as can be. I was catching a flight out of Terminal 2, but even so it was convenient (not a long time to get to the other terminal via Heathrow Express). But on top of that, definitely - if you can arrange it - use Club Millesime. It makes a big difference in staying in an airport hotel to have a nice place to hang out, people to talk with, and good food and wine.