I had invisible fence put in for our dog several y...

I had invisible fence put in for our dog several years ago. I am having an issue and drove out there since you can t get anyone on the phone without waiting forever. Much to my surprise you re not allowed in the store; you re to call. Since that wasn t working I was unsure how to get my issue resolved. I found another local company that was willing and able to help that day. They re office is in Greece NY and could not have been more helpful. If I could give negative stars I would. It s very disappointing not to receive service on a product that you spend that much on.