If there were negative ratings, I would give that ...

If there were negative ratings, I would give that department the negative -100. This is ridiculous. I receive a correspondence letter from the claims adjuster stating that I was not disqualified from unemployment benefits and my claimant page still shows that I still disqualified from both UI and PUA on Sunday. The operator just kept stating that there is an eligibility issue and it was detected only two weeks ago when I filed a month ago. They are the worst and do not care about the fact people have bills to pay since the state has decided to open in spurs despite the fact we are still in a pandemic. They are the worst. I hope they were listening to the phone conversation about the quality assurance performance they definitely drop the ball on my case. Now, I have wait another two or three weeks for my claimant page to be updated which is unfair when I filed a month ago.
Update: Now this department is wanting to verify my identity( Identity Verification) after filing 3 2 days ago in counting. They are just giving me the runaround to prevent me from receiving any payment. I provided them with every document you can think of, they are just the worst.