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I had an outstanding experience when I booked my h...

I had an outstanding experience when I booked my honeymoon in Japan through Global Basecamps. From start to finish, the customer service was above and beyond and we had the smoothest travel experience possible. I worked with Laura Hagler to plan and finalize our trip and she was excellent; thorough, responsive, patient, and full of great ideas.

The level of care and detail shown to all our bookings to maximize the experience was apparent throughout. Aside from the very detailed travel packet and travel instructions we received, we were always pleasantly surprised to find out that our reserved seats on all our buses and trains gave us the best views possible. We had the unforgettable experience of seeing Mt. Fuji from our shinkansen and we would have missed it if we'd been seated on the other side of the train.

Finally, Global Basecamps went above and beyond when I ended up needing to see a doctor while in Japan. Navigating a foreign healthcare system when you don't speak the language is pretty terrifying, but everyone at GB and at their partner organization in Japan worked with incredible speed and care to get me to a local clinic and get me back on my feet. They even put someone on the phone to translate for me at the doctor's office, and followed up with me to make sure I was being taken care of and make sure I was feeling better. What could have been a honeymoon disaster ended up being a very small hiccup and I was incredibly grateful for the support.

I truly cannot recommend Global Basecamps enough. We had an unforgettable honeymoon and we plan to go through Global Basecamps for all our travel in the future. Thank you times a million to Laura and the GB team!!

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