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Kristen Brayson

3 years ago

I've been a customer of Happy Hamsters for four ye...

I've been a customer of Happy Hamsters for four years. The customer service is SUPERIOR! Every time I've visited the store, there's always been someone right at the door to greet me and answer my questions. This store doesn't only fix computers, they also sell computers. I bought my last computer from them and they patiently sat with me to figure out the perfect configuration for my personal and work needs. The final tier to my review is from my experience today with Lucas. I called with a very special/specific need that had me stuck and I was hoping to get immediate help. Lucas was so friendly, very patient and extremely helpful to my needs. He got me back up and running within minutes with very clear instructions. In my experience, most computer repair stores are less than helpful and in the end you feel alienated and helpless. Happy Hamster is focused on the customer first! As long as Happy Hamster is here, they have a customer for life!

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