C Vargas

Review of Sears Holding Company

I made a purchase on 12/14 with a scheduled delive...

I made a purchase on 12/14 with a scheduled delivery date 12/21, they cancelled my delivery and rescheduled it for 12/24. When the day arrives they have an automated service call me and rescheduled my delivery for 12/26 from 3-5pm. They then call me and tell me the delivery will be done at 7am, then call back and say 10-12 only to get cancelled again for another delivery date. Their customer service team is incompetent.