K

Kristen Brooks

3 years ago

This place and John Spotz have been rude to me for...

This place and John Spotz have been rude to me for the last time. Their cakes were very sloppy the last two times I've ordered. They used to be beautiful artistic creations.
I've bought about five cakes there per year since 2009, spending easily over $4000 supporting the business? (5x8x$100=$4k). And I've never been anything but completely polite, cordial and thorough every single time I order/pick up. This last time John, the owner, didn't appreciate that I didn't want to pay for an extra person he accidentally put on the cake (which he charged me for anyway) because his staff clearly misread my email order (which I pulled up to show him). This is not the first time he has been rude (for no apparent reason), but it is the first time that I said anything about it.

Comments:

No comments