B Alexzander

Review of Clinique at Kenwood Macy's

Sometimes all an associate can do is recite policy...

Sometimes all an associate can do is recite policy. It doesn't mean that they are bad just that for whatever reason they cannot extend themselves beyond the rules. Thank God for managers Teresa and Katie and associate Josh for going above and beyond in Customer Service. It is because of their caring efforts I say "I love Macy's Kenwood!"