I placed a $200.00 online. The very day they shipp...

I placed a $200.00 online. The very day they shipped my order they sent out an email offering their Whole Seed Catalog for free with any $50.00 order. I thought when I received my order it would contain the free catalog. Nope. Okay, no problem. I send a nice email explaining the situation, fully expecting a nice response. Wrong again. What I got was an email from Lisa C. saying my order was placed prior to the when they initiated offer and that she had no way to send me the catalog for free. This is the same catalog that I had bought and paid for the previous year not only for myself but for my daughter as well.
Well nearly two months later I realize I still have not gotten the (5) dahlia bulbs from this same order so I send another email again explaining nicely about the catalog offer and that I would appreciate it if they could send me the catalog with my dahlia bulbs that they had apparently forgotten to ship. Several days later I get an email from them that consists of two items: A copy of my original receipt, and a tracking# showing that something was being shipped to me. No apology, no explanation as to why it took so long - just a tracking#. Okay, well I don't know where you guys went to customer service school at but where I come from that is just downright rude! And to make matters worse, I got the package in from them yesterday, opened it to find only (2) dahlia bulbs instead of the (5) they charged for. Wow. I was going to make a small dahlia bed at the side of my greenhouse. WTH am I going to make with 2 dahlia bulbs? Oh... and they still didn't send me a catalog. That's okay guys, I will no longer be needing it as you made it abundantly clear on several occasions that you did not need my business.