Shipping is exorbitant. One customer service rep w...

Shipping is exorbitant. One customer service rep will tell you one thing and another person will tell you different shipping info. All the while waiting for the store to open to speak to someone there on the weekends and then waiting for the week when the catalog dept is open. Plants are sold out by the time you get some information. Everyone should be trained properly and on the same page. Very difficult to work with.