Leonardo Varela

Review of Horseshoe Bay Resort Marriott

The arrival was great, very nice people on the fro...

The arrival was great, very nice people on the front desk. They took care of our luggage, and we started our weekend right. Very early after we were on the Yacht Club and we (My 2 6 years old, my wife and myself) ordered lunch (4 hamburgers) nothing really fancy or difficult to remember and our friends asked for their lunch at the same time. They came back(30 mins later) with our friends lunch, apologized and asked again what is it we wanted for lunch... we had to wait another 30 minutes. While we waited our friends finished their lunch and went to complain with the manager. The server came back with the food right after and almost throws the food at us... very nasty server. We complained again, she denied it and the manager apologized.

Next day we payed for breakfast buffet, I went to the 'omelette station' after 2/3 minutes of a line (only two people on the line) I get my turn and the girl says, please ask the guy on that kitchen to help you with your omelet, I found it weird(only me were on the 'line'), but went ahead and went to the guy on the side kitchen. I asked him to help me with my omelet, he raised his arms looked up and groaned.... It was the most absurd experience I have ever had on a $20+ dollar buffet! I obviously complained and just decided to leave the hotel.

This is your worst choice in Central Texas, go somewhere else.