Anna Thomson

Review of Five Star Tours & Charter Bus ...

Both our tours were cancelled two days in a row. F...

Both our tours were cancelled two days in a row. Found about the first cancellation the night before and the second cancellation when we arrived for the tour. Not helpful with finding us another tour of refunding the money. They only refund the money back onto the credit card that was purchased on even if this account does not exist anymore. This was my case so I've lost over $250. Horrible customer service and only care about getting the $$$. Please don't use and let it ruin your holiday like it had for us.