Store GM 924

Review of Grand Bohemian Hotel Orlando

Horrible experience for my entire stay for my wedd...

Horrible experience for my entire stay for my wedding weekend. So glad the we did not use this place as the venue. The entire staff has communication issues. I will say the valet team were awesome!! They were the only plus to my experience with this hotel. If your a bride and want 5 star service I would seriously avoid this place. Not once did I ever receive any apologies from management for any of their many screw ups including waking me up at 3am the day before my wedding because they misplaced instructions to let a bridesmaid in her room. Or cancelling one of my reservations then double double charging me for their screw up. Avoid the headache I have received better customer service at days inn.