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I would rate this 'zero' stars if possible. They l...

I would rate this 'zero' stars if possible. They lied to us on multiple occasions and continued avoiding maintenance requests until we got a lawyer involved. They were very hard to get ahold of at all times. The HVAC system in our home was disgusting- filled with trash, tools, bones, hair, etc. The whole house was in rough shape but the HVAC was the breaking point for us. We requested it to be cleaned over 10 times with no action. They lied to us while we were away on vacation, claiming it had been cleaned. Even after we sent a friend over to check and asked them for a second time to clean it, they lied *again.* We cleaned as much as we could ourselves and went to see a lawyer. After the lawyer got involved they had a professional company come out to clean the vents. Photos below show the disgusting HVAC filter we found when we moved it (it was originally green!), the wall paper tool and piece of trash we removed from one vent, photos of the poor condition of the HVAC system, and the dirt (including a bone) we cleaned out OURSELVES just so that we could turn the A/C on and 1) not damage the system and 2) have slightly cleaner air.

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