ReviewsBy ABlonde

Review of The Beau Monde Exchange

It's hit and miss with the styles. They'll turn a...

It's hit and miss with the styles. They'll turn away clothes you're selling stating, "it's not their style" yet there are some really hideous options on their racks. They've even turned away clothes I'VE BOUGHT FROM THERE! Only store credit for returns- and you have to have the tag attached and return it within seven days. They have stuff with broken zippers, no buttons, pocket decals falling off, etc. for high prices. If you're considering doing the "stuff the bag" charity event, consider volunteering or paying the $20 to get in an hour earlier. The volunteers get to pick through everything before the paying customers get to it. I was dissapointed with the selection, but it was for a good cause.

My most recent visit sucked! I brought in a bag while it was busy- they said it'd be about a half hour, so after an hour without a call, I went back to the store to let them know I'd turned in a bag. She found it, handed it to me and said "they" must've not been interested cause she could see colored pants in the bag. I was confused cause they usually call you when they're done. I got home, opened the bag and it looked like it hadn't even been touched from how I put it in there. When I called in, the young lady who answered (and didn't think I could hear her) gave that same lady the phone who was now telling me it was HER and a couple of others who had looked through the bag and said it wasn't their style. She couldn't even properly identify the contents other than colored pants which she saw through the bag earlier. Unprofessional and rude. Every once in a while you'll find a real gem or two, but the staff is pretty snooty and kind of ruin it. Hope it changes in the future.