Karen Williams

Review of The pearl spa

I love the idea of this place. It's modern, clean ...

I love the idea of this place. It's modern, clean and posh. That said, without the staff and services to back it up then you are toast. I've had MANY services here and I think I'm done.

My most recent was a leg wax last week. I left covered in bruises and my legs were still hairy. The tech was terrible. She was unskilled and unprofessional. She was purposely trying to hurt me, I'm 100% convinced of it.

I spoke to a manager after my visit because once my husband saw my bruises he insisted. The manager blew me off really. She did refund me however what she said after she received the pictures floored me. She said that my bruises were NORMAL. You cannot tell me that bruises that cover my entire thigh 10 inches by 8 inches are normal. She was clearly nuts.

Very unfortunate because this place had great potential in theory.