Item purchased at cyber week on 01.12.2019 ... sti...

Item purchased at cyber week on 01.12.2019 ... still being processed on 16.12.2019 !!
With the delivery time, not sure that the Christmas gift arrives on time !! If you are in a hurry .... refrain!
Rep: Are the 23.12 ... still no shipment in sight while the 18th you promised me a delivery for Christmas! What a scandal, frankly 10 euros discount on a watch at 200 euros you call that a discount! Stop playing on the comm, when we can not afford to satisfy the customer, we refrain from selling products that we do not have in stock!
Rep: Stop your blabla and the excuses of the strike ... the result is there, the watch will be delivered on 26.12 so no gift at the foot of the tree. You are solely responsible, I am only a customer who placed an order on 01.12. Do not reverse roles. I am very unhappy and that seems normal to me!