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Grant Reed Review of Omni San Antonio Hotel at the ...
We walked in about 3:00 and they said our room was...
We walked in about 3:00 and they said our room was not ready so we got a text about 30 minutes later they texted us saying our room was ready. We came back about 5:30 got our key and came to our room to find the cleaning service was still in our room. When they "finished" we come in to find that one of our beds is not made, the shower has hair all over it, and there was a cell phone left in our room. It was like the room was not cleaned at all. Aside from these problems the hotel is nice a long with the pool it is very atmnospheric with touches like live music.
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