I was with certified for 5 years, I decided to dis...

I was with certified for 5 years, I decided to discontinue service, due to a job change. I paid them off and about a month later I was placed in collection for not paying the last bill. Well I paid the last bill, and i had to go through all kinds of changes to get that off of my credit. I would call customer service and would never receive a call back, finally I got someone at certified and they contacted the credit company and cleared my name. Now that we have had our house redone due to the Great Flood of Louisiana. I will not go back to certified.