The location and relationship with the sister hote...

The location and relationship with the sister hotel was great. But the sunshine hotel could be cleaner. The toilet needed a through cleaning. The bathroom floor was extreamly dirty. It looked like it had not been mopped and thoroughly cleaned in years. During our entire five day stay I didn't hear or see a vacuum cleaner for the carpet in the rooms. The stairwells were also dirty. We probably wouldn't stay at this hotel if we return to the Cayman islands. I'm wondering if the reviews and high ratings were ligimate and real people.