Nancy McGee

Review of Sheraton Phoenix Downtown

Comfortable beds, nice ambiance, I like the multip...

Comfortable beds, nice ambiance, I like the multiple ways the Sheraton recognizes their staff. Not the cleanest of rooms (hair in sink when I arrived in the room, food stuck on the bottom of the complimentary writing tablet). The staff at breakfast seem to have a pattern of ignoring you long enough ( beyond 5 minutes even with trying to catch their eye and wave at them), that you are forced to the more expensive option of using the buffet if you want to eat and still make your meeting. Several people had the same experience; that felt sneaky.