Initial delivery of parts fast. Wrong parts sent. ...

Initial delivery of parts fast. Wrong parts sent. Company would not send actual parts until they received parts we got. This is not unreasonable except they messed the order up and we are in a crunch now because of it. All we requested was to send the correct parts as we returned the ones we got. They can track it through the mail. But they will not send until their warehouse actually restocks the parts. When we called to ask for a manager to see what we could do, their staff through us back into the call que to wait again until finally the next person put us through to a manager. We have no trust in this organization and will not be doing business again with them.