Mrs. Harris

Review of Modern Toyota

I applaud Daniel for his outstanding service to pu...

I applaud Daniel for his outstanding service to purchase a vehicle over the phone! I give him five stars! The one star is for the female finance person who used underhanded tactics to call my 20 yr old to discuss additional coverages instead of my husband the co-signer who has the final say!! But thankfully I was within earshot and overheard the conversation, and although he tried to handle everything, I advised him of what to do. In defense of this person, it was explained to me that she was new and didn't know better, thought son had just as much say so. For that reason I updated my review.