My wife and I have been traveling to Toronto for t...

My wife and I have been traveling to Toronto for the past 3 Falls and we use the trip as an opportunity to get away from the kids and spend some quality time together. We're Starwood members and we were excited to stay at our first Ritz, now that they are combined with Starwood properties. The suite we had was awesome because the space felt large and luxurious as well as it was totally reasonable with points and an additional $300 Canadian for the upgrade. Great value from our perspective, but the suite finishes were a slightly older compared to the Shangra La or the Adalaide. The staff was very pleasant and accommodating. I'd say that Francisco and Josh stood out in the two bars. Thank you both for your excellent customer service as well as allowing us to watch the Michigan/Wisconsin football game. To future guest, I'd recommend hanging out at the Ritz Bar, near the entrance on a Friday or Saturday evening. You never know who you might see walking in or out of a famous hotel like this. All in all, a top level service experience within a beautiful hotel for a reasonable stay based on points. We look forward to visiting again!