Douglas Johnson

Review of AutoNation Ford Jacksonville

EXPENSIVE SLOW service: Took our new Escape in for...

EXPENSIVE SLOW service: Took our new Escape in for a simple oil change yesterday. The cost was $48 for the change, which seems outrageous compared to the cost I pay with my other vehicles. Also, despite a scheduled appointment time, it took almost 2 hours to get this 15 minute procedure done. Will look elsewhere for our maintenance in the future.