Kristine K

Review of Radisson Blu Aqua Hotel Chicag...

having stayed here previously , I have always enjo...

having stayed here previously , I have always enjoyed this hotel including its stunning architecture and superb location. I am adding this review to commend management and counter a 1 star review from a dissatisfied customer who was kicked out of the hotel for a noise complaint. Having been the customer on the receiving side of inconsiderate hotel guests at a 5 star property and hotel management who took no action for 2 hours until finally at 330am broke up the party after repeated calls, I completely respect and will give repeated business to a management team that understands customer service. Thank you.