SUPER SLAVE ZERO STARS

SUPER SLAVE ZERO STARS

This is the absolute worst company I have worked for. I was recently hired during their busiest time of the season. Please do not hire new people into your peak season as it takes 3 months to fully learn and understand everything.

Previous before I worked at Super Save Group, I had no experience working in an office nor was I familiar with excel as I use apple. I was more confused and lost as to how THEY did things around the office. I was trained for a week and a half by a Sales Lead Manager who did not feel welcoming, did not teach me anything as I mostly sat and watched her do her emails for 5 hours. She eventually stopped training me because I personally feel like she just did not want to. She was a sad and miserable women and I have absolutely no idea how a bully like her who treats new employees like garbage is a Sales Lead Manager. I was then trained by another girl who was very sweet, but to be honest, I did not learn anything from her. I was then on my own after my training period was done. I had no references to refer to, I constantly felt like I was bugging everyone asking "where is this, where is that" only to find out I should of had them in the first place and got all my reference sheets printed off, thanks everyone who helped me out. I also kept asking where everything is on my account system, again, only to find out that the head manager should have emailed me these prior before I was on my own.

One day I was asked to step into the office and I was accused for using my phone during work time(turning off my buzzer alarm for my pills was apparently a sin..?), I was falsely accused for taking longer than my 30 minute break, but I do remember only a COUPLE occasions where that has occurred due to the fact I was not able to leave the parking lot as a co worker was blocking my car.. I buy my lunch and there is a wait time for food. I was also accused for calling family members off the OFFICE PHONE but I recall being told I can call family members if there is an emergency. Having a sibling using your card behind your back and having to ask your dad to send money for GAS is kind of an emergency.
She then told me if it happened again, it would be my last shift.

Recently, the manager "let me go" which really meant I was fired. I was only there for a month. I was fired for screwing up new orders as a new employee who had to learn things on her own. But it also did not make sense as I had all my work checked over by a manager.. and apparently one order was not in the system but I have sent the customer his receipt to his email and I don't hand in work to data entry without receipts. Why charge a card and not place his order in? She made me feel like a fool and the other screw ups she had discussed as well are minor fixable mistakes. After she had escorted me out, I felt sunshine and rainbows over my head leaving the building.

I do not recommend working for this company to ANYONE as the managers don't show appreciation for the small stuff that makes this company somewhat successful, managers talk down on you, give you a hard time, point fingers and point out your mistakes and don't teach you the RIGHT way to do it. As for customer service, some of the ladies working there have no sense as to what the TRUE meaning behind customer service means. Imagine being yelled at by your server in a restaurant, same concept applies as that is ALSO considered customer service. They yell at their customers over the phone and overcharge them too that sometimes my eyes widen in such disbelief.

Word of advice, do not promote downhearted bullies as managers who run the place. Good luck to the new hires and best of luck to management.