Etsy SUCKS SO BAD. I had just opened a shop that h...

Etsy SUCKS SO BAD. I had just opened a shop that had received two orders within 12 hours. I contacted etsy as the orders were taking quite some time to process. I was worried because one of the orders was fairly urgent. After hours and not receiving a response, I went on twitter to contact the EtsyHelp team. They literally told me to email Etsy. So I sent another email, marked it as urgent, and received no reply. I woke up the next morning (24 hrs after sent email) and received an email saying that both orders could not be authorized and that my shop was frozen. feeling desperate I opened a shop in a similar name with a relative's info with just several listings to get the orders out. i successfully did so, and THEN received an email from etsy only after I let them know that I was upset. They then told me that my orders were canceled because I am not 18. yet, they let me open a sellers account, and give them money for listings. I asked them how I could get a parent instated on the account to have it active again. They mentioned the steps and said "you may list yourself as the shop owner, but need to say something like "Emma makes the items for this shop, but her parents manage the account."" That is not even true, though. I am 17, I make my supplies and I make them well, as well as use my own bank account info, and manage my own god damned shop. I could understand some legal aspects of having to be 18 to have a shop with them. But to request that I put such an arbitrary phrase in my shop's info section is just ridiculous. I was already upset enough. today I found out that my second shop is currently frozen. This is the one I used to get the orders out to my customers. it is not under my name, and they froze an account on a whim because it has a similar title with the same customers. This could have actually been someone else's shop. they do not bother to inform you of anything, by the way. I received no emails stating why my orders were canceled before I reached out to them, to which they only responded AFTER I was clearly upset. They also did not tell the owner of the second shop why it is frozen either. Etsy is a company marked by carelessness, and I want nothing to do with it after just FOUR days. I'm a pretty docile person, but right at this moment, if Etsy was the embodiment of a person, I would honestly rip Etsy's intestines out and strangle Etsy with them. (obviously that is not a serious threat, as I am not referring to a living being, just the theoratic embodiment of the collective online marketplace that has really shitty customer service).