Stayed at the Hard Rock Palm Springs for my bachel...

Stayed at the Hard Rock Palm Springs for my bachelorette party a few weeks ago. While we did have a good time, I left a brand new, tags on, expensive item hanging in the closet (which I understand is my fault). I called the housekeeping department after I arrived home on Sunday evening and noticed it had been left, and left a message on the voicemail that promises a 24-hour return call time period. Well, four days and several messages later I finally received a call back from the manager to whom I described my item and exactly where it was left. To my surprise, she stated they did not have the item. I thought this was odd considering I could vividly describe the item and it's whereabouts when we left the room. She said she would call if it turned up in the laundry service, but I have yet to hear anything. This just proves that the housekeeping staff at this hotel can not be trusted and is the reason I will never stay here again. If you do choose to stay here, be sure to double check EVERYWHERE before you leave. If you leave any items behind, don't expect to get them back.