Reception staff member not all just 1 could do wit...

Reception staff member not all just 1 could do with a lesson in hospitality as he wasn't very friendly upon our arrival couldn't even smile was very abrupt hairs found on sheet of bed bed wasn't very comfortable very hard quilt very thin room was cold till we finally worked out how to put heating on hotel it self inside was very nice breakfast was lovely and a great choice not all facilities ie massages wasn't available but pool sauna juccuzzi was fantastic and a great experience.