Alain Michaud

Review of Hilton Fort Lauderdale Beach R...

We stayed in an ocean front suite with great views...

We stayed in an ocean front suite with great views of the ocean but sadly also to the pool downstairs. Lots of noise from the pool area throughout the day and late into the night, despite a written rule that the pools hours are daylight hours only. Combined with ongoing construction noise from a new hotel next door, constant sirens from a local fire station, this wasn't a very relaxing stay.

While the employees are generally friendly and helpful, this place is SEVERELY understaffed. We had to wait over 3 hours to simply get linens for the sofa bed. With a long travel day and sleepy kids, this was a frustrating experience, even then we had to settle for a single pillow for our two kids. Housekeeping came usually very late in the day (~7h pm) when we were trying to relax in the room after our beach day. Lobby pretty much always filled with waiting customers, some sleeping on the sofas, likely waiting for their rooms to be ready. Again I think this is a result of being understaffed. No shortage of staff at the bar though, serving drinks to paying customers...

We will not return here.