5 stars for the truck I bought, 1 star for the sal...

5 stars for the truck I bought, 1 star for the sales and service experience. I have a friend that used to work at a dealership, and so I was aware of some of the distraction tactics and games a salesman may play. Tom Bona was my salesman, and definitely played some games. Just one example of this was twice when i asked a question, he would go off and start telling a fake "personal" story to change the subject while also trying to relate to me. At one point asking me if i was high, because my eyes were red. I have a medical condition that causes them to flare up, and i found that to be inappropriate and offensive considering I walked in with $4k cash and good credit ready to buy. However I overlooked all of this and wrote it off as "this is what happens when you buy a car". Plus i really wanted a specific certified pre owned f150 that only they had. I wasnt even going to write this review until I went for my first oil change. I put over 3000 miles in 2 months of having my truck due to my work. While the finance guy never specified how many free oil changes i would get, he did say id get a few. When i go back for the oil change, i ask the manager of the whole dealership how many id get he said NONE but "he'd take care of me this time" when in fact he went to the quicklube service writer and told him to go straight to the last oil change on my record. So when i got the receipt it basically read that i was out of oil changes stating 6/6. Basically i was supposed to get 6 oil changes but due to me asking the manager, he decided to screw me and remove them. Had i not asked him, i probably would've gotten all 6.

I own a landscape company, I have had a great relationship with my mower dealer for the last 10 years. I have spent 10s of thousands of dollars with them and couldnt be happier. I am a loyal customer. I'm also 25, im going to be around a while, by the time i pay off my F150, ill have enough miles on it that ill want a new one. But I wont buy or go in for any service from Tom Peck Ford again. Congratulations! you made a quick buck, but you wont make another one from me.