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Michelle Stuart Review of Guarantee Trust Life Insurance
This company has horrible customer service. We hav...
This company has horrible customer service. We have been paying for their accident insurance for 9 years. In that time, I have submitted 4 claims, of which they paid 1. Each time you call for the status, they say they need you to send it again, they say they'll call you back. They never call back. I added my daughter in 2012, now they claim she isn't on the policy and refuse to pay for stitches she received in her lip from a fall. I have been sent to collections on account of this company refusing to pay the claims I submit, then I have been forced to pay the doctors before it actually hits my credit report.
Stay away from this company! They will not pay your claims, and ignore your requests!
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