August 19, 2020 was my first visit to Cain Toyota....

August 19, 2020 was my first visit to Cain Toyota. I usually go to a local repair shop who has worked on my van since January of this year. The repair shop tried to tell me my RPM"s were off and I needed to take it to a Toyota dealer. Since I am new to the area I just chose one that was closest to me. I'm glad I did. I dealt with Service person Theresa. She kept me up to date on repairs and alerted me to some shady work done by my previous repair shop. I had replaced my battery with a new one back in January also a new Alternator. She called me back to tell me that the battery was bad. I said i didn't understand its brand new. She said no it is a used one. I was so upset that this shop put a used battery in and charged me for a new one. Also she asked me did they do an oil change for you. I said yes in January. Well they didn't put in an air filter. So my van has run over 7 months with no air filter and charged for one. I was so upset. I will deal with him later. So I just got a new battery from Cain and they did a cleaning I believe it was a sensor because that's what the other guy said was wrong.
Well all in all I appreciate the extra effort that Theresa and her team did for me. I will be sticking with Cain Toyota.