A

Alex Bass

3 years ago

Incredibly outdated systems. Want to pay your mont...

Incredibly outdated systems. Want to pay your monthly bill online? They charge you a $20+ fee per payment. Seriously? Please get with the times. There's absolutely no catering to the customer here. Requiring that we mail in a check every month in order to not incur any fees to pay an already ridiculously high health insurance package is just absurd.

The healthcare option that I am currently on is fine, I suppose. It's quite expensive, going through the COBRA option. Likely not going to be sticking with them long-term. It seems like most health insurance options and companies are outdated and not at all customer-centric, so what can you really do? The LEAST you could do would be to make it easy to pay...

Comments:

No comments