Jon Dowdy

Review of Tansky Sawmill Toyota

My wife and I want to thank the great staff we wor...

My wife and I want to thank the great staff we worked with at Tansky Toyota in buying our 2011 Rav4. To the ownership of Tansky, you have great employees in Ryan Spence, Pat Perry, Jim Bapst, and Richie Ables. To those looking for your next vehicle, I highly recommend shopping at Tansky.

We found 4 vehicles at Tansky that interested us. My wife set up an appointment with Ryan to see them but had to go alone since I had a conflict. She was nervous going by herself, but Ryan was fantastic. He took the time to show her the vehicles, explain the differences and take a test drive. He was kind and patient, helping her to feel comfortable and relaxed.

There were several vehicles she liked so we went back a couple days later. Ryan was busy with another customer but introduced us to Pat Perry. Pat was quite knowledgeable and very helpful. He knew the differences between model years, options, and packages which really helped my wife and me narrow our search to the right vehicle with the right equipment. We made an offer on a Rav4 which allowed us to meet Jim Bapst, the general sales manager.

We found Jim to be courteous and respectful. Arriving at the right price can seem difficult but Jim was a pleasure to work with. We felt valued as customers and were able to get things settled in a short amount of time.

Next up was Richie Ables who was able to meet with us to sign all the paperwork, explain what would happen over the next few weeks, and answer our financial questions. He was great to work with.

While Richie met with us, Pat was seeing to it that our Rav4 was prepared to be driven away that day. It was clean inside and out. And Pat went over it with us from bumper to bumper. He pointed out the various features and explained how to operate all the accessories.

My wife and I were quite impressed by how we were treated by Ryan, Pat, Jim, and Richie. All of them exceeded our expectations.