Jennifer Raynor

Review of Porter Nissan

Stephanie is very rude. She does not give correct ...

Stephanie is very rude. She does not give correct information and then she brushes it off like no big deal. 2 of my child's Christmas presents were in the trunk of my car. I called on Thursday the 21st because I was going to go get them out of the car and Stephanie told me that I was getting my car back on Friday. I did not get my car back on Friday so I called on Saturday. Saturday Stephanie said it was fine to come get them. My dad and niece went to get them they were told they couldn't because the body shop wasn't open on Saturday. I called back and spoke to Stephanie again and her response was I don't know what you want me to do. She didn't apologize once and since she didn't feel like resolving the problem she hung up on me.